Monday, June 10, 2013

Signage for MyMulti Tickets - Will Opal Change All This?

Sometimes it is hard to get people to buy pre-paid tickets from outlets rather than on the bus. We often see people cuing with change for the bus driver even though there is an outlet near the bus stop. Here at Strathfield (a very busy interchange), Woolworths have amped up the signage to make people realise they can prepurchase tickets. It's a good lesson - make the signs clear and direct.
It will be interesting to see the transition to the new Opal Card and to see the uptake by casual and irregular transport users. Hopefully this will make an improvement.

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