At our recent WSPTU Transport Symposium, Vicki Jarvis from Rail Corp provided us with information about the CityRail Customer Charter. Vicki suggested that participating in the Customer Charter was a way for people to influence the planning and operation of CityRail.
People can read about the CityRail 2010 Customer Charter and click through to provide their thoughts about next year's charter here - http://www.cityrail.info/about/charter/update
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Your comments are invited and appreciated. A good discussion helps with making public transport good.